Frequently Asked Questions

Yes. Lab-grown diamonds are chemically and optically identical to mined diamonds — the difference is origin. You get the same brilliance and durability, without the traditional markup.

Yes. We source IGI-certified lab-grown diamonds. Your ring arrives with the certification documentation.

Most rings are completed in 2–4 weeks after CAD approval. If you have a hard deadline, tell us — we'll confirm what's possible before you commit.

You'll tell us your budget, preferred shape, and inspiration. We'll guide you to the best options, answer questions, and outline the exact next steps.

No problem. We'll share simple ways to estimate, and resizing is straightforward in most settings.

Yes. Every design is adjustable — band width, metal, setting height, side stones, and more. You approve the final design in CAD before production.

We create a detailed CAD render of your ring before it's made. You confirm proportions and details so there are no surprises.

We offer 30-day returns. If you're concerned about style, we'll guide you carefully during design so it lands perfectly.

Yes — complimentary insured shipping is included. Your ring is packaged carefully and delivered with signature requirements where applicable.

We price transparently based on diamond specs and setting complexity. Most clients save 30–40% versus traditional jewelers for comparable specs.

Often, yes. If you have a comparable quote (same specs and certification), we'll review it and show you the clearest path forward.

10k / 14k / 18k Yellow, White, and Rose Gold — plus Platinum when requested.