Frequently Asked Questions
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Answers to the most common questions about our custom lab-grown engagement rings, process, and how to get a soft quote — merged from prior FAQ pages and theme research.
Are lab-grown diamonds real?
Yes. Lab-grown diamonds are real diamonds, made of carbon just like mined diamonds. The difference is origin.
What's the difference between lab-grown and mined diamonds?
Lab-grown diamonds are created in a controlled environment and share the same crystal structure and composition as mined diamonds. Origin and typical price differ; sparkle and hardness do not. GIA and other labs can identify origin with specialized testing — “lab-grown” does not mean cubic zirconia or moissanite.
Are lab-grown diamonds a good choice for engagement rings?
Yes. Many clients choose lab-grown stones for a certified diamond with more flexibility on size and design within a clear budget. You still get a real diamond with an IGI report you can verify.
Are your diamonds certified?
Yes. Every lab-grown center comes with an IGI certificate. Your ring arrives with the documentation, and you can verify any report number at igi.org.
What does an IGI report prove?
An IGI report identifies the stone as laboratory-grown and records grading details such as carat weight, color, clarity, and measurements. Use the report number to check the record directly with IGI before you approve the stone. The report documents the diamond — not the finished ring’s metal, setting, or final price.
How long does it take?
Most rings are completed 4–5 weeks after 3D approval and payment. Have a hard deadline? Rush production (about 14–21 days) is $250 when a slot is open — tell us your date upfront and we’ll confirm the slot before you pay.
How does the process work?
Most clients start by texting us their dream ring or an existing quote. From there, we handle almost everything remotely — diamond selection, pricing, and 3D approval. Questions along the way? Text us anytime.
How much does a custom ring cost?
Every ring is custom, so pricing depends on the certified diamond specs and setting. Share what you’re considering and we’ll text a soft quote — no pressure. Start with price my ring or the price estimator. Complete rings have a $2,000 minimum.
Can I get a custom engagement ring under $3,000?
Often yes — many builds land under $3,000 when you choose a lab-grown center stone and a focused setting. The exact number depends on the certified diamond and metal details. Send inspiration or a written quote for a private soft quote.
How does pricing work?
Transparent pricing based on certified diamond specs and setting complexity. We design online and work remotely, so you’re paying for the ring — not a showroom floor.
Can I pay over time?
Yes. Klarna and Affirm financing is available on your invoice, subject to their approval. Just ask when we text you your quote.
Can you compare another jeweler’s quote?
Yes. Send any written quote for a comparable ring — same certified stone specs and setting — and we’ll compare it line by line and text you our number. Compare your quote here.
Is it safe to buy an engagement ring online?
Yes — when the jeweler provides certification, 3D approval before production, clear written pricing, shipping with tracking, and responsive support. Lavora works text-first from Provo with IGI-certified center stones and 3D you approve before anything is made.
What if I don’t know her ring size?
No problem. We’ll share simple ways to estimate. Resizing options depend on the metal and setting — ask us about your specific design when you’re ready.
Do you offer resizing?
Free resizing is included within 60 days of purchase. See Resizing & Repairs.
Can I customize any design?
Yes. Band width, metal, setting height, side stones — all adjustable. You approve the final design in 3D render before production begins.
Can I design a ring completely from scratch?
Yes. Start from a photo, a rough sketch, or a short description. We shape diamond, metal, and setting details with you, then lock the design in 3D render before production.
What is 3D approval?
A detailed 3D render of your exact ring, created before anything is made. You review, revise, and confirm every detail — no surprises.
Should I choose gold or platinum?
Neither is automatically best. Compare the same 3D render in both metals and decide based on color, weight, finish, everyday wear, and the written quote. We offer 14k and 18k yellow, white, and rose gold — plus platinum on request.
What metals do you offer?
14k and 18k Yellow, White, and Rose Gold — plus Platinum on request.
Which diamond shapes feel larger on the finger?
Elongated shapes — oval, pear, and elongated cushion — often create more finger coverage than a round of the same carat weight. The best shape is still the one she loves; we can show options side by side in your soft quote.
Can I see a completed Lavora ring with documented specs?
Yes. One documented build (Sam & Talli) used a 4.02 ct E/VVS2 oval lab-grown diamond in 14K yellow gold with hidden birthstones. The recorded sale price was $3,349, with about 26 days from start to completion. It is one finished example — not a promise for every ring.
What is your return policy?
Custom engagement rings are made specifically for each client and are final sale. If something about the finished ring needs attention, contact us — we’ll review it and work with you to determine the appropriate solution. Manufacturing defects are covered by our lifetime craftsmanship warranty.
What if something needs attention after delivery?
Every Lavora ring includes a lifetime craftsmanship warranty against manufacturing defects. Email hello@lavoradiamonds.com with photos and your order details. If we confirm a covered defect from photos or inspection, we’ll send you a prepaid shipping label and our jeweler will repair the ring at no charge, including replacing a stone that comes out because of a setting defect.
How do I start?
Share a saved inspiration photo, design notes, or another jeweler’s written quote. We’ll recommend a direction and text a clear custom soft quote. Get a private quote or text 385-592-7180.