Client Care | Returns, Shipping & Coverage | Lavora Diamonds
after you reach out
Care, shipping & what we stand behind
Calm studio promises only — no invented warranties, no hard sell. Every custom ring is made for its owner after you approve the design.
Returns & coverage
Custom pieces are final sale once production begins. We guide you through CAD approval before anything is made.
Shipping & delivery
Typical craft timeline ~3–4 weeks after design approval. Details on the shipping page.
Ring size guide
US size chart + how to measure. Leave size blank on your quote if you’re unsure.
FAQs
Inspiration photos, compare another jeweler’s quote, and what happens after you send a request.
Private quote · Free CAD · Text-first
Real options from our Provo studio — usually within 12 hours.
Get a private quoteOr call / text 385-592-7180 · 412 West Rivers Edge Drive, Provo UT 84604